Pilot
$497/month
For 2 months, no setup fee. First 3 clients only.
- The full Growth system
- In return: a testimonial and permission to share results
- Then moves to Growth
No heat?
Answered.
Northline Answering picks up every call for Northern Ontario heating and cooling companies, day and night, and books the job.
In January, a family with no heat calls whoever answers first. Make sure that's you.
Hear it answer right now (236) 349-8890 Our demo line plays a heating company. Book a pretend furnace repair.
First, it answers in your name.
Every call to your line is picked up by the second ring, at 9:47 pm on a Tuesday or 3 am on New Year's Day.
Everything after the ring
Missed-call text-back
Hang-ups get a text within a minute.
Answers 24/7
Nights, weekends, holidays, and every time your crew is on a job and can't pick up.
Quote follow-up
Two or three friendly nudges on open estimates.
Review requests
Every finished job asks for a Google review.
Monthly results report
Calls answered, jobs booked, and what they were worth.
A simple preview in your browser. The real assistant asks follow-up questions until the card is complete.
New job9:52 p.m.
No heat, furnace
Urgent
CustomerDave
Call back(705) 555-0148
Address212 Maple St, Lively
BookedTomorrow, 8–10 a.m.
Sent toYour phone, by text
What they say, what you get
Winter keeps no office hours
The worst calls come at the worst times: a furnace quits at 11 p.m., a pipe freezes on Christmas Eve, a customer phones while your whole crew is on a roof. Northline answers every one of them in your company's name.
Choose your coverage
Starter
$597/month
Plus $750 setup
- After-hours answering
- Overflow answering when you're busy
- Missed-call text-back
Growth
$1,297/month
Plus $1,500 setup
- 24/7 answering and booking
- Missed-call text-back
- Quote follow-up
- Google review requests
- Monthly results report
- Set up, tested and tuned every month by us
If Northline doesn't book at least 3 extra jobs in your first 60 days, your next month is free.
Prices in Canadian dollars, plus HST. Three-month minimum, then month to month, billed to a card on file.
Fair questions
Will callers know they're talking to an AI?
It answers as your company's assistant, speaks naturally, and tells the truth if a caller asks whether it's a person. Most callers just want to know when someone is coming.
What happens with a no-heat call at 2 a.m.?
It marks the job urgent, books the earliest slot you allow, and texts you straight away, so you decide whether to go out tonight or first thing in the morning.
Do I have to change my phone number?
No. Your customers keep calling the number they know. You forward calls to your Northline line after hours, when you're busy, or all the time.
Which calendar does it book into?
Bookings go into a calendar you can see on your phone, and it can sync with Google Calendar or Outlook. We set your hours, service area and job types so it only offers slots you can keep.
How does setup work?
We build it around your services, prices and service area, then test it with you over the phone. It goes live only when you're happy with how it sounds.
How long is the contract?
Three months to start, then month to month. If the first 60 days don't bring at least 3 extra booked jobs, your next month is free.
Who's behind Northline?
Siva Sai Akunuru, from Chapleau, Ontario. You deal with one person who knows your setup, not a call centre.
Book a demo
Send opens an email to Northline with your company name filled in. We'll reply within one business day. Or call the demo line now: (236) 349-8890.